# Support | Sealgate

Get help with Sealgate. Email support@sealgate.ai, ask in the community Slack at sealgatecommunity.slack.com, or read the docs and guides.

Source: https://sealgate.ai/support

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Support

# Help with Sealgate

Something not working, or not sure whether it is meant to work that way? Email us, or ask in the community Slack where other people running Sealgate can help too.

Ways to get help

[Email support support@sealgate.ai Reach a human about a broken connector, a policy that blocked something it should not have, or an account you cannot get into. Include the session you were looking at and we can trace it.](mailto:support@sealgate.ai)

[Slack community sealgatecommunity.slack.com Ask other people running Sealgate, and us. Best for setup questions, MCP server configuration, and comparing notes on what to allow an agent to do.](https://sealgatecommunity.slack.com)

[Documentation sealgate.ai/docs Admin guides, policy rules, MCP quarantine, session monitoring, and SIEM integration. Worth checking first for anything about how a feature is meant to behave.](https://sealgate.ai/docs)

[Guides sealgate.ai/guides Step-by-step walkthroughs for connecting an agent, adding an MCP server, and setting up the local bridge that powers the messaging connectors.](https://sealgate.ai/guides)

## What to send us

A trace is worth more than a description. If an agent did something unexpected, open Activity, find the session, and send us the time and the tool it called. We can see what was allowed, what was held for your approval, and why.

Security disclosures go to [security@sealgate.ai](mailto:security@sealgate.ai) . For sales, press, or anything else, use [the contact page](https://sealgate.ai/contact) .

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Email: hello@sealgate.ai

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